Press Enter to search the collection.
Connect
Let's talk.
For press, partnerships, custom couture, or a question. Every message gets a response, usually within one business day.
Contact information
Reach out through whichever channel fits, we read every message.
- GeneralOrders, the collection, or art.hello@houseofnova.com
- PressFeatures, interviews, media.press@houseofnova.com
- PartnershipsCollaborations & wholesale.partnerships@houseofnova.com
- Custom & commissionsBespoke couture & art.atelier@houseofnova.com
Send us a message
Tell us what you have in mind and we'll get back to you.
Connect
Before you write
How quickly will I hear back?
Every message gets a response, usually within one business day. Custom couture and commissioned art inquiries can take a little longer, since the atelier reviews these personally before replying.
Which channel should I use?
Email hello@houseofnova.com for orders and art, press@houseofnova.com for media, partnerships@houseofnova.com for collaborations and wholesale, or atelier@houseofnova.com for bespoke couture. The message form works too, we'll route it.
I have a question about my order.
Include your order number and the email you used at checkout in your message and we'll pull it up right away. For shipping timelines, returns, and care, our policies pages have the full detail.
Can I commission a custom piece?
Yes, the atelier takes select custom couture and commissioned art requests. Share the occasion, timeline, and any references, and we'll tell you what's possible.
Private letters from the House
Join the House.
Receive announcements about new drops, selected stories, Aurra releases, and news from the House.
One considered letter at a time. Unsubscribe anytime.
Podcast · coming soon